Tata Sons chairman N Chandrasekaran took a visit down reminiscence lane on Friday to share his time at Tata Consultancy Services (TCS) and the way he labored to construct relationships. He served because the CEO of TCS from 2009 to 2017. He mentioned that TCS is an outstanding and inspirational story, he mentioned at an occasion.
Recounting the journey of constructing TCS the bellwether of the Indian IT trade, Chandrasekeran mentioned he used to journey about 200 days a yr to forge relationships with purchasers and amalgamate the ‘TCS tradition’ throughout geographies.
“Running a global company is not easy, it is very demanding. For 20 years – 10 years with Ramadorai and 10 years after Ramadorai – I used to travel 200 days in a year and Ramadorai used to do the same. This is not because the company was selling its services to clients but it is very difficult to create a culture unless you meet people. You are operating in different markets, hiring people in different markets and each market has its own culture. How do you blend in to those cultures? There were cultural and certain performance traits that got deeply imbibed in the company. We used to be passionate about customers. To live is not easy because the world out there is very demanding, and this took a lot of years. Ramadorai captures some of these moments – people; hangout; customers – in the book. “I am glad he chose to translate it into Tamil,” he mentioned.
Chandrasekaran, the CEO of TCS from 2009 to 2017, was talking on the launch of the Tamil model of ‘The TCS story… and past’ written by its former chief government S Ramadorai.
Ramadorai took over his job at TCS in 1996, succeeding the primary CEO FC Kohli. He is well known for his position in taking TCS’ cumulative revenues to $6 billion from $400 million throughout his 14-year stint. Ramadorai’s ebook tells the story and the historical past of the rising prowess and significance of India’s IT trade, particularly from the flip of the century.
“The book intends to be an inspiration for generations of professionals and entrepreneurs who must think of addressing problems differently,” Ramadorai mentioned. “The very essence of the book is to inspire the readers to be solution-oriented so that our people and the country at large can reach our true potential and move towards a future of collective prosperity.”
On the long run within the IT trade, Ramadorai mentioned that know-how disruptions which might be going down whether or not in artificial biology, nano-technology, Big Data or 5G, cyber safety – are shifting at an accelerated tempo. But, one large factor is local weather change and sustainability the place know-how goes to play a really vital position.
Chandrasekaran mentioned TCS has an open and inclusive tradition, its greatest draw. “We never pulled the rug (on each other),” he mentioned. “We created alternatives and tried to deliver out the most effective in everybody. We met one another equally outdoors of the convention room and had been linked.”
What makes TCS stand out is the camaraderie and genuine affection those in the company share, Chandrasekaran added.