Airlines usually are not permitted to impose any further charges when offering boarding passes at check-in desks in airports, as per the Ministry of Civil Aviation. Currently, a value is assessed by IndiGo, the largest airline in India, if a traveler requests a boarding move on the check-in desk.
“It has come to the notice of MoCA (Ministry of Civil Aviation) that airlines are charging additional amount for issuing boarding passes from the passengers,” the ministry mentioned on Twitter. This further quantity will not be in accordance with the directions as per the provisions of Aircraft Rules, 1937, it mentioned.
The airline additional mentioned, “In view of the above, the airlines are advised not to charge any additional amount for issuing boarding passes at the airport check-in counters, as the same cannot be considered within the ‘tariff’ as provided under Rule 135 of the Aircraft Rules, 1937. This has the approval of Competent Authority.”
It has come to the discover of MoCA that airways are charging further quantity for issuing boarding passes from the passengers. This further quantity will not be in accordance with the directions given within the aforesaid order or as per extant provisions of Aircraft Rules, 1937. pic.twitter.com/nf3IC5uOQJ— MoCA_GoI (@MoCA_GoI) July 21, 2022
This further quantity will not be in accordance with the directions in line with the provisions of Aircraft Rules, 1937, it mentioned. In view of the above, the airways are suggested to not cost any further quantity for issuing boarding passes on the airport check-in counters, as the identical can’t be thought-about inside the ‘tariff’ as offered underneath Rule 135 of the Aircraft Rules, 1937 , it talked about. On May 21, 2020, the ministry made it obligatory for passengers to do internet check-in and get a boarding move then itself.
However, on May 9, 2022, the ministry issued an order stating that airways ought to encourage, facilitate and information the passengers in doing “timely web check-in and bag tag printing” and “minimise or avoid” imposing penal expenses on passengers who haven’t performed internet check-in. The ministry on Thursday mentioned the apply of airways charging an extra payment for issuing boarding passes at airport check-in counters will not be in accordance with the May 9 order.
With inputs from PTI
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