Banks to Pay You Rs 500 Each Day if They Don’t Follow This Rule


Credit Card Rule Change: A number of recent pointers concerning the billing, issuance and shutting of bank cards have come into impact from the start of this month. The Reserve Bank of India has launched these new bank card guidelines to make sure higher transparency between cardholders and the issuer, whereas additionally offering extra safety and sense of energy to the client. The RBI with grasp instructions on issuance and operation of credit score and debit playing cards earlier this 12 months. The provisions regarding this underneath the Reserve Bank of India (Credit Card and Debit Card – Issuance and Conduct) Directions, 2022, have already come into impact.

“In exercise of the powers conferred by Sections 35A and Section 56 of the Banking Regulation Act, 1949 and Chapter IIIB of the Reserve Bank of India Act, 1934, the Reserve Bank of India being satisfied that it is necessary and expedient in the public interest so to do, hereby, issues the Directions hereinafter specified,” the RBI acknowledged in a launch dated April 21.

What Has Changed Under the New Credit Card Rules?

Under the brand new grasp instructions, the RBI has launched a slew of recent pointers on how bank card issuers could function. This contains adjustments in bank card closure, billing in addition to issuance.

The provisions of those Directions regarding bank cards shall apply to each Scheduled Bank (excluding Payments Banks, State Co-operative Banks and District Central Co-operative Banks) and all Non-Banking Financial Companies (NBFCs) working in India, it stated.

Credit Card Closure Rule: Card Issuers to Pay Rs 500 Each Day for Violating This

Regarding the closure of bank card, the RBI has really helpful a bunch of instructions in its mandate. “Any request for closure of a credit card shall be honored within seven working days by the credit card-issuer, subject to payment of all dues by the cardholder,” the central financial institution stated.

Among these mandates, the central financial institution has stated that the cardboard issuer will probably be liable to pay Rs 500 every day to the client if it doesn’t shut his or her bank card inside seven working days after elevating a request.

“Failure on the part of the card-issuers to complete the process of closure within seven working days shall result in a penalty of Rs 500 per day of delay payable to the customer, till the closure of the account provided there is no outstanding in the account,” the RBI stated.

“Subsequent to closure of credit card account, any credit balance available in credit card accounts shall be transferred to the cardholder’s bank account. Card-issuers shall obtain the details of the cardholder’s bank account, if the same is not available with them,” it stated.

Further, the RBI has made it clear that the card-issuer mustn’t insist on sending a closure request by means of submit or some other means which can consequence within the delay of receipt of the request.

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