Amazon Prime Users Can Finally Cancel Their Subscription Amid Complaints


Amazon Prime users get the easy way to unsubscribe

Amazon Prime customers get the straightforward approach to unsubscribe

US on-line retail large Amazon has made it simpler for customers to cancel their subscriptions to its quick transport membership Prime with simply two clicks.

  • Reuters
  • Last Updated:July 02, 2022, 10:31 IST
  • FOLLOW US ON:

BRUSSELS: US on-line retail large Amazon has made it simpler for customers to cancel their subscriptions to its quick transport membership Prime with simply two clicks, following complaints from shopper teams, the European Commission mentioned on Friday.

European Consumer Organization (BEUC), the Norwegian Consumer Council and the Transatlantic Consumer Dialogue took their grievances to the EU government in April final 12 months.

They mentioned customers needed to undergo quite a few hurdles similar to difficult navigation menus, skewed wording and complicated decisions, to unsubscribe from Amazon Prime.

Also Read: YouTube Is Making These Changes To Reduce Spam And More Issues

The firm will now enable customers to unsubscribe from Amazon Prime with two clicks by way of a distinguished and clear ‘cancel button’, the Commission mentioned.

The adjustments will apply to all EU web sites and for desktop units, mobiles and tablets with speedy impact.

“Consumers must be able to exercise their rights without any pressure from platforms. One thing is clear: manipulative design or ‘dark patterns’ must be banned,” Justice Commissioner Didier Reynders mentioned in an announcement.

Read all of the Latest News, Breaking Newshandjob watch Top Videos and Live TV right here.



Source hyperlink

Leave a Reply

Your email address will not be published.